So let me out myself here…I am a Karaoke Queen. Yep. I got divorced a few years ago and starting singing. In fact, it’s been a huge metaphor for me about showing up and playing bigger and I’ve written a few articles relating to how karaoke can be transformative.
But I was recently thinking about the ‘vibe’ of the karaoke bar I go to and can see parallels with the business clients I work with, so if you’ll give me some artistic license…I’m going to tie together being in a karaoke club and running a business. (Yes, lots of license is needed here!)
Karaoke is colorful and exciting.
For those karaoke-virgins, here’s how it goes. One quarter of the room will be wonderful singers. The other quarter of the room will be mediocre to crappy singers, and the other half will be folks too scared to get up and sing. But because of the brave souls who do get up, everyone has fun.
Is your business vibrant and inviting? When someone ‘walks’ in to your website, are they the ones who know why they are there and are clear about their purpose? Or are they the lurkers…just tire kickers who want to see what you have to offer? If you want to be successful you have to be clear who your market is and then set up the ‘stage’ so that they can have easy access to you and what you provide. Look at your website, your marketing messages, and all the rest of your communications…does they invite folks to say ‘yes’ to you?
The karaoke host runs the show.
The place I attend has a woman – whom we’ll call “Nancy” as the hostess. She’s like a pit bull with pipes. It’s her room, and you follow her rules! Sure, she’ll support you as long as you are working within her system, but step out of line and you may get spanked (or at least given the evil eye!) LOL.
Are you running your business like a strong business owner/CEO? That means that you have policies in place that stick. Instead of tailoring payment and program offerings to each individual, you should have programs that people fit into and not the other way around. Too many exceptions, changes, and adjustments will make you and your team nuts! Create the systems, and then have the courage to stick with them. It will make you a better business owner and command more respect from your clients. Sometimes it takes the courage to tell a prospective client “no” because they aren’t the right fit, but in the long run it’s really good business practice to have things systematized. Remember, you are in business not only to serve your clients, but also to make your life easier. Do your policies and practices contribute to that?
The karaoke scene brings out all kinds of people.
Wow….that is an understatement. Just hanging out and seeing the variety in age, size, talent, and personality is half the fun. Here are a few of the ‘characters’ from my time in the karaoke bar – see which one you relate to:
Bob – he’s a crowd favorite. Probably because he’s at least 75 years old, sweet as pie and does about the best Frank Sinatra songs you have ever heard. But Bob doesn’t just sing. Bob emotes and expresses with his whole body. Bob is so passionate about being there that he truly lights up the room. People are drawn to Bob just because of his energy.
As a business owner, does your passion and expertise shine? Can people tell you love what you do? When people meet you do they instantly get that spark of greatness in you? Do you have the courage to stand up and say, “I did it my way?” (Pardon the bad Frank Sinatra pun there!) If not, what’s in your way? (If you have some fear or mindset blocks, you may want to schedule a session with me and we’ll blow that puppy out!)
Or maybe you are like this fellow:
Ron – this is the guy who shows up and sings the same song every week: an old Roy Orbison classic. The guy is good, but predictable. He’s actually technically a really good singer, but whenever he opens his mouth, it’s tempting to check out because it’s like a “been there, done that” experience.
Has your content become stale and predictable? If you keep rolling out the same tired stuff, soon your market will turn a deaf ear. Gotta spice it up! Ask what your market is interested in. Visit other blogs, social media sites, do a Google search, and discover new things to offer. Are you coming up with at least two or three new offerings a year? It doesn’t have to be overwhelming – a teleclass, workshop, new report, etc. Keep it simple, but keep it fresh.
Or, you might be like the girl of the group:
Tammy – At least that’s what I think her name is. Because truthfully, she’s a bit timid and so doesn’t have the big presence like the men have. Tammy shows up (at least partially anyway) to sing, but is so quiet that it’s hard to get a read on her. Maybe it’s because her voice isn’t that strong, but when Tammy gets up to sing, she barely has a voice that’s audible. I’d love to coach her to find her ‘inner rock star’ to get herself out in a bigger way. She’d sure enjoy it more.
Is your business invisible? I’ve seen that a lot with some of my clients who are either new in business or haven’t yet landed as strongly on their brand. They tend to operate to be ‘safe’ and don’t put themselves in front of their target markets very often. These are the folks who send out a newsletter only quarterly in fear of ‘pissing off’ their lists. That is one of the #1 biggest business killers. I’d rather have you lose a few people who would probably never buy from you anyway so you can be top of mind to your market. Your goal is to be the first person they think of when they have a problem, so figure out how do you find your ‘business rock star’ mode and MARKET, MARKET, MARKET!
What you really need to do is act like this guy:
Paul – he’s the one who will do Neil Diamond first, an opera piece, and then jump into some crazy Jimi Hendrix song. Is he good? Truthfully, he butchers a couple of notes here and there, but is fearless about trying new music. And he has fun, which is the most important part of the whole thing. Paul is also the one who talks to everyone, plays the drums, dances, and is really fully expressed when he’s out for the night.
How comfortable are you at taking risks? Are you stuck in the thinking that it has to be perfect before you can roll anything new out? Do you get trapped in analysis paralysis for months and months, afraid to make mistakes? Take it from Paul…because folks don’t remember your missteps. They remember you getting up and having a voice. So whatever you are working on, know that you can tweak it later. The goal is to get it out in the world so it can make you money and serve the folks you are supposed to serve.
Well, did I do it? Can you see the correlation between life in the karaoke bar, and life as a coach for small business owners? I see a lot of overlap. My hope is that asking these questions in a playful way got you thinking. Drop me a line and let me know which one of the characters you are!
And if you want to read my other articles about “karaoke lessons” click here.
Now I gotta go get ready for singing tomorrow night. I think I’ll try something new.